Terms and Conditions

**General Terms and Conditions (GTC)**

 

**§ 1 Scope**

These General Terms and Conditions (GTC) apply to all contracts and business relationships between **Rocking Spirits – Manuel Moser** (hereinafter referred to as Rocking Spirits) and its customers in the version current at the time of conclusion of the contract.

 

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**§ 2 Conclusion of the contract**

 

1. The presentation of services and products on the website **www.rockingspirits.energy** does not constitute a legally binding offer, but rather a non-binding invitation to the customer to place an order.

 

2. By submitting an order via the website (e.g. by clicking on the “Make an appointment” button), by email or other means of communication, the customer makes a binding offer to conclude a contract. After the order has been received, the customer will receive confirmation of receipt of the order by email. This does not yet constitute acceptance of the offer.

 

3. The contract is only concluded when Rocking Spirits accepts the order by means of an express declaration of acceptance (e.g., an order confirmation by email) or by providing the booked service.

 

4. If Rocking Spirits cannot accept the customer's offer, the customer will be informed of this. Any payments already made will be refunded immediately.

 

5. The contract text will be stored by Rocking Spirits and sent to the customer by email.

 

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**§ 3 Services and shipping costs**

 

1. Rocking Spirits offers services such as energy work and digital content (e.g., audio or PDF files). There are no physical shipping costs.

 

2. Digital content is usually made available to the customer by email or via download links.

 

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**§ 4 Due date, payment, and retention of title**

1. Payment shall be made exclusively via the payment methods specified on the website (e.g., Sumup).

 

2. The purchase price is due upon conclusion of the contract. Services and digital content will only be provided or made available after receipt of payment.

 

3. Rocking Spirits reserves the right to demand advance payment in certain cases (e.g., in the case of outstanding invoices or an order value of over $200).

 

4. In the event of late payment, Rocking Spirits is entitled to revoke or neutralize the services provided until the customer has made the outstanding payment.

 

5. Offsetting by the customer is only permitted if their counterclaims have been legally established, are undisputed, or have been recognized by Rocking Spirits.

 

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**§ 5 Right of withdrawal**

Once payment has been confirmed, there is no right of withdrawal. Upon completion of the payment, the customer expressly agrees that the service will be performed immediately and that the right of withdrawal therefore expires.

 

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**§ 6 Liability**

 

1. Rocking Spirits accepts no liability for intent, gross negligence, or simple negligence. In particular, any liability for injury to life, limb, or health is excluded.

 

2. The services provided by Rocking Spirits are intended to support self-healing powers and personal development. It is expressly pointed out that no promises of healing are made and no diagnoses are made. The use of the services is at your own risk and does not replace medical or therapeutic treatment.

 

3. No guarantee is given for a specific effect or perception within the scope of the services.

 

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**§ 7 Data protection**

Rocking Spirits treats customers' personal data confidentially and in accordance with the applicable data protection laws. Further details can be found in the privacy policy on the website.

 

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**§ 8 Digital content (downloads)**

1. Digital content (e.g., audio and PDF files) is usually made available to the customer via a download link.

 

2. Upon purchase of the content, the customer receives a simple, non-transferable right to use the files for personal use. Any transfer, publication, or commercial use is prohibited.

 

3. The download link is available for at least 360 days. Rocking Spirits reserves the right to terminate availability in individual cases for legal reasons.

 

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**§ 9 Final provisions**

1. The contract is concluded in German. German law applies, excluding the UN Convention on Contracts for the International Sale of Goods.

 

2. Should individual provisions of these General Terms and Conditions be invalid, the validity of the remaining provisions shall remain unaffected.